Privacy statement

Last updated: 30 August 2026

Who we are

Process Measurement and Analysis Ltd is the controller of personal information collected through this website. Our registered address is Brook Mills House, Carr Lane, Slaithwaite, Huddersfield, HD7 5BG, United Kingdom. You can contact us about privacy by emailing privacy@pma.uk.com, calling 01484 843 708 or writing to the address above.

Information we collect

We collect information that you choose to provide through our contact forms or by contacting us directly, together with limited technical information generated when the website is used.

• Contact and enquiry information, including your name, email address, telephone number, company, town or city, site application, subject and message.
• Technical and security information, such as IP address, browser and device information, request logs and bot-protection results.
• Website usage information collected by Google Analytics only when you consent to analytics cookies.

Why we use your information

We use personal information to respond to enquiries, provide requested product or application information, take steps towards or perform a contract, operate and secure the website, maintain business records and improve the website where you have consented to analytics.

Our lawful bases are taking steps at your request before entering into a contract or performing a contract; our legitimate interests in answering business enquiries, operating and protecting the website and improving our services; compliance with legal obligations; and consent where we use optional analytics or send consent-based marketing. You may withdraw consent at any time.

Google Analytics and cookies

We use Google Analytics 4 to understand how visitors use the website. Analytics storage is denied by default for visitors in the United Kingdom and European Economic Area and is enabled only after a visitor chooses to accept analytics. You can reject analytics or change your choice using the consent controls on the website. See our Cookie Policy for details.

Cloudflare Turnstile

We use Cloudflare Turnstile on forms to help distinguish genuine submissions from automated abuse. It may process technical information such as your IP address, browser and device information for security purposes. See Cloudflare’s Privacy Policy and Terms of Use.

Who we share information with

We share information only where necessary with service providers that support website hosting, security, analytics, forms, email and IT operations; professional advisers; and public authorities where disclosure is required by law. These providers may process information only for the relevant service and under appropriate contractual safeguards.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use an applicable adequacy regulation or approved contractual safeguards and supplementary measures where required.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected, to maintain appropriate business records and to meet legal, accounting or reporting requirements. The period depends on the nature of the enquiry, any resulting customer relationship and applicable legal requirements.

Your rights

Depending on the circumstances, you may have rights to access, correct or erase your personal information; restrict or object to its use; receive a portable copy; and withdraw consent. These rights can be subject to legal limits. To exercise a right, contact privacy@pma.uk.com.

Your right to object: where we rely on legitimate interests, you may object to that processing. You can also object to direct marketing at any time.

Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint for current contact details.

Changes to this statement

We may update this statement when our services, suppliers or legal obligations change. The latest version and update date will always appear on this page.